Privacy policy

1. Introduction
Safety Nation Pty Ltd (“we”, “us”, “our”) operates the website safetynation.com.au. We are committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect
We collect personal information that you provide directly through:Contact forms (including Google Forms and HubSpot CRM forms);Communications submitted through our website; andInteractions recorded by general website analytics tools.This may include your name, email address, company, phone number, and any other details you choose to provide.

3. How We Use Your Information
We use collected information to:Respond to enquiries and requests;Manage relationships with customers and prospective clients;Facilitate orders placed through our third-party portal; and Improve website functionality and user experience.

4. Disclosure of Personal Information
Personal information is not shared externally except:With trusted contractors or service providers when necessary to perform business operations;Where required by law or authorised by you. All contractors with access to personal data are bound by confidentiality obligations and must comply with the Australian Privacy Principles.

5. Third-Party Services
Our website may use or link to external services, including Google Forms, HubSpot, and a third-party ordering portal. These providers may store or process data in other jurisdictions and are responsible for their own privacy practices. We encourage users to review their privacy policies before submitting personal information.

6. Analytics and Cookies
We use general analytics tools to collect non-identifying information about website traffic and usage patterns. This may include data such as IP address, browser type, and time spent on pages. This information is used solely for site improvement and is not combined with personal data.

7. Data Security
We implement reasonable technical and organisational safeguards to protect personal information from unauthorised access, disclosure, or misuse.

8. Access and Correction
You may request access to, or correction of, your personal information by contacting us through the website contact form. We will respond in accordance with the Privacy Act 1988.

‍9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, it is securely deleted or de-identified.

10. Contact Us
For any privacy-related queries or concerns, please reach us via the contact form.

11. Changes to This Policy
We may update this policy periodically. The most recent version will always be available on our website.